Protecting Your Privacy
TheTravelTalk is committed to providing you with the highest levels of customer service. This includes protecting your privacy. Thetraveltalk is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information.
Set out below is information that Thetraveltalk is required to communicate to its customers. Thetraveltalk recommends that you keep this information for future reference.
Your personal information
Personal information held by Thetraveltalk may include your name, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation and your username or password. Thetraveltalk also holds details of your Thetraveltalk services services (including their status).
In order to Login Thetraveltalk app one needs to furnish details to allow Thetraveltalk to provide services . One can surf detailed content of city , Monument at will without any cost towards subscription. Thetravel talk app allows information in the form of Text , video and audio to its users.
Once user reaches to monument he can avail free services of virtual guide for a day.Virtual guide can operate automatically or manually allowing users to get audio of submonument as they move . They can even click manual mode to get details in text , image and audio .
After one day of free services a small subscription fee is charged to user if he wants to avail virtual guide services. User is communicated to subscribe and there is no auto subscription . Under no circumstances does Thetraveltalk app use details to auto recharge . We at thetraveltalk allows users to subscribe at will or they can choose to enjoy detailed services that is available free of cost to them( Herein city , monument and weather)
App also provide weather details so that user can plan his travel meticulously
If you choose not to provide certain personal information, Thetraveltalk may not be able to provide you with the services you require, or the level of service on which Thetraveltalk prides itself.
How we collect personal information
Thetraveltalk collects personal information in a number of ways, including:
Directly from you, when you provide information by phone or in application forms, or when you submit your personal details through thetraveltalk app or web .
From third parties such as Travel related companies, credit reporting agencies or your representatives
From publicly available sources of information
in response to a survey, contest or sweepstakes
From Thetraveltalk own records of how you use services; or when legally required to do so.
How we use your personal information
Your personal information may be used to:
verify your identity
assist you to subscribe to Thetraveltalk current services
offer you and provide additional Thetraveltalk or related services
administer and manage those services, including charging, billing and collecting debts
inform you of ways the services provided to you could be improved
conduct appropriate checks for credit-worthiness and for fraud
research and develop Thetraveltalk services
gain an understanding of your information and communication needs in order for thetraveltalk to provide you with a better service
maintain and develop Thetraveltalk business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so that thetraveltalk can promote and market its services to you (including by way of direct mail, telemarketing, SMS and MMS messages). Thetraveltalk does this to keep you informed of its products, services and special offers. If you do not wish thetraveltalk to promote and market its products, services and special offers to you, please call +91-8510005440.
In relation to marketing and promotional material sent via email, thetraveltalk will send such material to you unless you indicate you wish to opt-out by selecting this option in the email.
Privacy of personal information
We at thetraveltalk ensure that your information will be confidential and will not be shared to any third party or used by company for the services other than that agreed by user himself. However we at thetraveltalk can use these information for our
Customer enquiries and feedback
Billing and debt-recovery functions
Information technology services
Marketing and telemarketing services
Web site usage analysis
Thetraveltalk takes reasonable steps to ensure that all the services are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Thetraveltalk allows users to register so that they can login with there credentials. All personal details are kept confidential and are not shared to any third party or other organizations
User can see details of city to visit. They can check details of each city ( text , photo and audio) . These details are furnished and after great efforts being engrossed in app for the benefit of end user.
User can check city details, monument details at can go through detailed information at will
Information of city is provided in text, image and audio format while information of monument is provided in video, audio , images and text format.
User can get weather information to plan his travel as he can get details of weather for particular city , monument they intend to visit
Once user wants to visit monument ,they can use track to reach to desired monument. Details are provided once one reaches to monument and on click the registered submonument will come. One can reach to these submonuments based on track provided and enjoy virtual guide where audio can play automatically as and when person reached to desired submonument. One can choose manual mode also to furnish detail as and when they reach particular submonument
User is provided one day of free virtual guide services and after one day if they wants to further use virtual guide are diverted to subscription screen. The payment gateway is taken from reputed Gateway provider herein RazorPay and the credential are kept confidential while doing any transaction
The whole system is depending on users Mobile condition, Mobile memory, Internet and GPS. In any of the either failure user may not be able to furnace details seemlessley as they all are beyond control of thetraveltalk.
Thetraveltalk ensure that they provide best of services to users and keep on upgrading system based on user feedback.